Do you want to be part of an organization that connects kids and adults to their community and their land?
Currently we are offering TWO different full-time administrative and outreach positions.
One option is year-round and one option is seasonal during the summer.
See below for more details to decide which best fits you.
Summary
We need a highly organized individuals for full-time employment. Year-round or seasonal positions available.
We are looking to add to our Office Camp team. This is a Customer Service position, working with program participants to ensure that our 18,000 students have an awesome experience. Emails, phone calls, and printed materials are the tools used to communicate with our families. The successful candidate will also have the keys to our small retail store and will be responsible for merchandising, ordering and finding new products to offer.
Option 1 Year-Round Position
Customer Service Specialist
You will primarily work Thursday to Monday, overseeing our SE Portland site while many of our educational and administrative staff are gone for the weekend. This position is full-time.
- Salary range is $36,000 - $38,000 per year DOE, with medical benefits
- Because we want to introduce you to the community, this position also includes an optional 25% scholarship to any of our adult year-round programs for the following fall.
As an associate with Trackers camps, you are not assigned to an officially fixed work site. On any given day or work week you may work at any Trackers location, including but not limited to:
Portland Sites
Be able to show up for work at day camps at any given West Portland, East Portland, or Sandy, Oregon sites in the summer.
Please read required experience and attributes below.
Option 2 Summer 2018 Seasonal Position
Seasonal Outreach Associate
You will primarily work Thursday to Monday, overseeing our SE Portland site while many of our educational and administrative staff are gone for the weekend. This position is full-time and seasonal.
- Salary range is $500 - $625 per week DOE
- Because we want to introduce you to the community, this position also includes an optional 25% scholarship to any of our adult year-round programs for the following fall.
As a seasonal associate with Trackers camps, you are not assigned to an officially fixed work site. On any given day or work week you may work at any Trackers location, including but not limited to:
Portland Sites
Be able to show up for work at day camps at any given West Portland, East Portland, or Sandy, Oregon sites in the summer.
Please read required experience and attributes below.
Responsibilities
- Outreach and sales
- Supervision of weekend programs at our SE Portland studio
- Assisting our Administrative Director
- Answer Phones.
- Provide Excellent Customer Service to Trackers Program Participants and their Families
- Answer Participant Emails.
- Process Registration Changes.
- General administrative support.
- Inventory and purchase office supplies and equipment.
- Assist with management of Small Retail space and Webstore
- Other duties as assigned.
Qualifications
- Retail Experience
- Friendly Positive Attitude and Phone Voice
- Attention to detail
- Helpful, customer service orientation.
- MS Office Suite experience, with proficiency in Excel and Word, Google Docs
- Excellent interpersonal and communication skills, with ability to
- interact with both students and parents.
- Organized multi-tasker with strong attention to detail and accuracy.
- Strong analytical and problem-solving skills.
- Can problem solve as well as work independently and as part of a team.
Who We Are
The best way to understand us is to check to all our programs.
Also, we care about community, village, nature and the future. We're trying to save the world through summer camp.
Who We Need
Although we rely on educational professionals with many years of experience teaching outdoor skills to execute our programs, we also need expertise coordinating the front lines. Phone calls, outreach and sales, email inquiries, registration processing, and a gazillion different administrative organization tasks keep our complicated set of programs running smoothly and safely.
We're looking for someone who thrives in an incredibly complex environment. Our programs are very different from other camp programs, and parents expect us to answer their inquiries quickly and accurately.
Ideally, we want someone on whom the sorting hat would waffle between Ravenclaw and Hufflepuff, but eventually put in Hufflepuff.
Please read required experience and attributes below.
More about us
Want to learn a little bit more about us before joining our Pirate Crew? Check out:
Flexibility, Fantastic Conflict & Intelligent Conversation
Flexibility: We want individuals who are quick, thoughtful, and generous about solving challenges. We thrive with people who see awesome opportunity in complexity. Who remain calm when others are overwhelmed. They also don’t make a practice of blaming others for challenges. They ask helpful questions of the right people, right away.
The Riddle: Finding those "right people" might require thoughtful questions. Like many aspects of Trackers, navigating its intensity is a series of fantastic riddles we will never solve but leads us to the fantastic challenge of possibilities.
Conflict: Trackers Earth is a community. This also adds a flip-side to the idea of constructive conflict. If you don't prioritize relationships over your ego's need to win, you probably won't last long here. We strive to intelligently utilize conflict for the growth of the village. It plays out in our camps and how we approach life. And that brings us to:
Our 3 Camp Rules
1) No one dies
2) No wounds that don't heal in 4 days
3) Follow the Code of Common Sense
The Code of Common Sense
Pay Attention Push the edges of your awareness: eyes, ears, and all your senses. Keep an open mind and heart. Don't restrict yourself with a narrow view of things. The challenges and opportunities Nature provides often go unseen. Pay Attention to the spaces and places most people ignore.
Be Truly Helpful Understand the difference between what you believe is helpful and what is Truly Helpful. Complaining about being cold and hungry is not helpful. Building a campfire or catching fish is helpful. When you put the needs of your community first you become Truly Helpful.
Respect Many think surviving in nature means struggling against it. Yet, like a Mariner sailing the currents of the sea, we can Flow with nature. Take the time to experience the true way of things: creeks, plants, animals, birds, trees, wind, clouds, stars, sun, and moon. By giving your time, appreciation and Respect, you become part of their Flow.
We're Doing it Wrong, Do it Better Perfect is boring. There's no perfect way to shoot a bow or weave a basket. There is only progress. Be excited that you're always doing it wrong and there are countless ways to improve. Like the plants, animals and even mountains, you never stop growing. You can always Do It Better!
If these rules and our Code strikes a chord with you, please continue reading. Also remember that every job has moments of drudgery, things you'd rather not do, but Trackers tends to inspire a lot more fun, joy, and wonder than most. People, kids, and adults alike respond to your excitement. Be responsible, do a job, but have *fun* (the fourth rule or fourth wall?).
Required Experience & Attributes
Maintain high professional standards
Punctual and timely for all scheduled shifts
Ability to think on your feet, be, creative and care for the safety of children even in challenging situations
CPR/First Aid certified (or ability to complete before position begins)
Food handlers certified (or ability to complete before position begins)
Ability to lift up to 50 lbs
18 years of age or older for this position
Pre-employment checks: criminal background, reference, requirements in MVR Policy, Alcohol/Drug Test for drivers